Frequently Asked Questions

Guaranteed Quality with Eezee Bike Rentals

You can pick up the bike on the day of your reservation from the location you have selected.

The following documents are required for renting a bike:
  • Valid Driving License to ride a motorcycle in India (soft or hard copy)
  • One of the following in original (returned at the end of the rental period):
    • Election ID Card
    • Passport
    • Aadhar

  • 0–12 hours before pick-up: No refund
  • 12–24 hours before pick-up: 40% refund
  • 24–48 hours before pick-up: 60% refund
  • 48 hours or more before pick-up: 80% refund
Please log in to your account and go to My Bookings to cancel your ride.

Yes, the rider must be at least 21 years old for geared bikes and 18 years old for scooters, with a valid driving license to ride motorcycles.

No, fuel is not included. The bike is provided with half a liter of fuel and must be returned with the same amount. There is no refund for excess fuel.

Return bikes by the drop-off time to avoid penalties. A late fee of ₹200 per hour plus vehicle rental charges applies for late returns.

If you are within Mysore or Chikmagalur city limits, we can assist you. If you are farther away, you must fix it at the nearest garage. We will reimburse you if the fault is mechanical.

You are responsible for handling punctures and refueling if the bike runs out of fuel. We cannot assist in these situations.

Yes, each bike has a kilometer limit. You must pay per kilometer if you exceed this limit.

Yes, but you must obtain permits at the border before entering other states.

The speed limit is 80 kmph for scooters and 100 kmph for bikes. Please also follow government-set speed limits.

One helmet per bike is provided free of charge. An extra helmet can be rented for Rs 50/day. Two helmets are compulsory in Karnataka.

Motorcycles are generally exempt from toll fees on most state and national highways. If tolls apply, the rider must pay them. We provide a Karnataka permit for travel within the state, but permits for other states must be obtained by the rider, who is also responsible for any associated taxes.

Scooters are limited to use in and around Mysore. Geared bikes can be used to visit Coorg (Madikeri), Wayanad, Chikmagalur, and Bangalore. For other destinations, please contact us before booking.

Currently, we do not allow our bikes to travel to Ooty due to an ongoing permit issue affecting all rental bikes. We will update once a solution is found.